General Administration services
With a virtual assistant by your side, you can finally achieve the work-life balance you've been longing for!
Here are some tasks we can assist with
Marketing
Collect client testimonials. Affiliate marketing. See Media Marketing for more specific marketing services
Email and Calendar Management
Email monitoring, responding to initial enquiries, confirming appointments and meetings and setting up email templates. Book travel, photographers etc
Website Management
Website design and development, Upload new project photos, testimonials and update services. Landing pages, SEO and keyword research
Be the contact person for client communication and vendor management. Communicate with contactors, suppliers. Coordinate meetings and send client weekly updates. Send out client gifts
Client and Vendor Liaison
Monitoring and actively tracking orders for clients and internal sample/memos. Following up delayed shipments, coordinate with receiver and file damage claims
Order Tracking
Document Management
Create internal documents: SOPs, templates, client forms, meeting minutes and manage folders, file naming conventions etc
Bookkeeping
Create and send client Invoices, create and verify Purchase orders. Run basic financial reports for review
Client Management
Client communication, creating client facing documents such as Welcome Guide, Investment Guides, Exit interviews, Specification documents for contractors, Care and Warranty information and more